Overview

HSBC Bank Armenia is looking for enthusiastic people full of drive and energy who are ready to pass a 3-6 months internship in HSBC Cards Services Department. Cards Services Intern will assist for the day-to-day service operations of credit cards and merchant. The incumbent actively supports the management in all the aspects of daily operations, business engagement, ensuring the best interests of HSBC and fair treatment to customers are served in the operation processing.

The Cards Services Interns will pass proper on the job training, will get acquainted with respective systems, requirements, policies and culture.

Responsibilities:

-Conduct with merchants along with on-side and off-side support
-Ensure cards personalization and embossing
-Handle customer inquiries and requests in an accurate and timely manner
-Provide high-level service and support to internal customers

Required Qualifications:

-Higher education; Master's degree is a plus
-At least 1 year of experience in the banking industry; experience in the cards service is a plus
-Experience in merchant acquiring is a strong advantage
-Knowledge of MS office; knowledge of SmartVista and ArmSoft is preferable
-Strong knowledge of the English and Armenian languages
-Ability to work under pressure
-Strong team member with ability to learn from peers and share knowledge with them

About HSBC Bank Armenia CJSC

HSBC Bank Armenia was established as a Closed Joint Stock Company under the name Midland Armenia Bank J.S.C. in 1996 and has been renamed into HSBC Bank Armenia CJSC in 1999. The bank is a joint venture between the HSBC Group, which has a 70 percent ownership, and the members of overseas Armenian businesses with 30 percent ownership. HSBC Bank Armenia CJSC offers products and services to individuals, as well as to corporate customers in Armenia and abroad.