HR Generalist role is to support the effective execution of people strategy for designated Business or Fanction to enable business performance.

Is responsible for understanding the Business/Function objectives and

identifying how HR can drive/support the achievement of those in partnership with the Business/Function Management. The incumbent is to be involved in all HR deliverables, i.e. Recruitment, Performance Management, Employee Relations, Reward, Talent and Learning & Development. Using human capital metrics to support the anticipation and identification of local trends, risks and needs within the Business/Function before they escalate and recommending solutions to Head of HR, as well as Business /Function Management.

As Payroll Manager the role holder will be involved in managing/executing payroll processes and related activities, to handle relationship with external stakeholders and vendors. The role has administrative responsibilities as well, such as personnel documentation, report preparation, updates in relevant HR systems, etc.


-Use knowledge and understanding of the Business/Function strategy and model to consistently impact sustainable Business/Function results;
-Deliver alignment between the people strategy and the Business/Function strategy; deliver commercial value through the people agenda; drive effective and efficient deployment of HR products and services into the Business/Function;
-Anticipate and identify the HR operational risks to the Business/Function performance, HR reputation and the HSBC Brand. Drive solutions without tolerance of repeated failure.
-Support the business in HR related activities such as:
-Resourcing – working with leadership teams to facilitate strategic workforce planning, support the Business/Function to make appropriate selection, appointment and remuneration decisions.
-Performance and Reward – provide guidance to Business/Function leadership teams to ensure delivery of the annual performance and reward timetable, facilitating effective performance management cycles, fair pay review discussions/decision making.
-Learning – working with Regional Learning team and Business/Function leadership teams to provide solutions which drive and protect business performance through increased capability of people.
-Talent Management – support Business/Function to identify future resource needs and develop plans to meet these through talent identification and investment in further career progression.
-Employee Relations – case by case manage employee related issues, conduct hearing sessions and provide guidance/solutions based on HSBC values, regulatory and legislative requirements.
-Perform HR administrative actions as required, inclusive of processing employee requests as necessary, preparation of personnel documentation, updates in HR related systems, preparation of HR related reports
-Upon need process payroll related activities (salary, vacation, medical certificates, pension, tax, reporting, etc.)
-Display at all times strong teamwork spirit and live up to HSBC values and the associated behaviors and business principles
-Ensure continuous completion of self-development activities, as well as demonstration of behaviors per HSBC Leadership Capabilities framework

Required Qualifications:

-Prior HR experience is a strong plus
-Graduate degree, preferably in human resources, organizational psychology, or business related discipline
-Consultative and client centric approach supported by strong problem solving skills
-Relationship management skills with a strong track record of establishing credibility and delivering results
-Familiarity with the legal and regulatory environment, particularly the Labor Code of RoA
-Excellent leadership, communication, interpersonal and people management skills, ability to work in a dynamic working environment
-A high degree of professionalism and tact in handling sensitive situations
-Ability to apply critical analysis and judgment when reviewing activities, making recommendations and executioning plans
-Ability to think and recommend creative and feasible solutions

About HSBC Bank Armenia CJSC

HSBC Bank Armenia was established as a Closed Joint Stock Company under the name Midland Armenia Bank J.S.C. in 1996 and has been renamed into HSBC Bank Armenia CJSC in 1999. The bank is a joint venture between the HSBC Group, which has a 70 percent ownership, and the members of overseas Armenian businesses with 30 percent ownership. HSBC Bank Armenia CJSC offers products and services to individuals, as well as to corporate customers in Armenia and abroad.