Overview

Responsibilities:


- Monitor and make sure that there is a smooth running of customer service areas and satisfaction
- Interact with clients in order to make sure that satisfaction and promotion of facilities and services are adequately met
- Communicate with other departments in order make sure that customers’ needs are satisfied and met
- Make sure that good handling of cash is properly followed
- Deal with customer’s complaint and listen with some feedbacks so as to improve their services
- Organize appointments and meetings for staff, change menu and other matters related to their line of work and implement trainings for employees if needed
- Focuse on safety and health standards in order to make sure that team have good knowledge on safe working condition
- Be in-charge of performance and sales of the bar and ensures that bar’s profits and goals are met
- Take monthly inventories with supplies and maintain an optimum stock level so as to meet customer’s demand
- Avoid excess and detect waste for optimum profit without affecting the bar’s performance

Required Qualifications:


- Not less than 2 years of experience in the same field
- Excellent verbal and written communication skills in Armenian, Russian and English languages
- Proficient in MS Office
- Excellent organizational and time-management skills
- Outstanding communication and negotiation abilities
- High sense of responsibility

Additonal Information:

E-mail: [email protected]