- Analyze all aspects of the existing infrastructure and recommends modifications that will enhance system reliability, availability, serviceability and scalability
- Work with teammates, clients and other teams to identify and address systems problems
- Evaluate new developments and recommend infrastructure modifications
- Provide in depth consultation to application teams on a variety of different applications
- Assist in defining standards, guidelines, best practices and metrics
- Participates in the development of business strategy
- Understand the market and breakdown complex business requirements into actionable user stories
- Develops and manages business plans to achieve objectives
- Solves unique and complex problems with broad impact on the business
- Create prototypes to translate new concepts into user-friendly interfaces

Required Qualifications:

- Passionate user advocate with ability to identify and fulfill customer needs
- Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access)
- English proficiency is a must