Overview

At Synergy, we have proven record of dedication, professionalism and endless support of our employees. Friendly and warm environment, dynamic work-style, innovative approach, learning opportunities, cutting-edge technologies and encouraged initiatives really do matter.

Responsibilities:

-Work with internal teams to obtain an in-depth understanding of software and the documentation requirements
-Participate in various documentation projects undertaken by the team
-Collect, organize and assimilate source information for user manuals, technical documents, and other types of documentation to be prepared and delivered by the team
-Edit and review draft documents prepared by other members of the team in terms of consistency with the accepted standards
-Carry responsibility for writing, editing, and formatting technical documents
-Develop graphical content (screenshots) and drawings that accurately describe elements of technical documents

Required Qualifications:

-3 years of experience with explaining technical data and information in simplistic language for end users of complex IT systems
-Experience with gathering and converting data into a written narrative, including user manuals, technical documentation, etc.
-Experience with Microsoft Office, Adobe Acrobat, and graphics tools (e.g. SnagIT)
-Ability to be detail-oriented, flexible, proactive, adaptive to changing client priorities, and responsive to ad-hoc requests
-Ability to edit and perform quality control of the documentation prepared by the team, including reports, presentations, and other documents
-Excellent oral and written communication skills, ability to meet tight deadlines
-Proficiency in English, fluency in French is highly desirable

About Synergy International Systems Inc.

Synergy Armenia is a fast growing IT company specializing in monitoring and evaluation, aid coordination, court case management systems bolstering rule of law and judicial reform, public financial management, disaster relief and reconstruction, education, and public health.

Our goal is to rapidly develop and implement flexible systems that address the evolving needs of our partners.