Overview
SoftConstruct is looking for a Account Manager.
Responsibilities:
- Serve as the main point of contact for assigned accounts, building and maintaining strong client relationships
- Understand client goals, challenges, and needs to provide tailored solutions and recommendations
- Identify opportunities for upselling and cross-selling products and services
- Collaborate with sales and marketing teams to develop strategies for account growth
- Monitor market trends and competitor activity to provide insights and strategies to clients
- Ensure timely delivery of products and services, working closely with internal teams
- Manage client onboarding processes and ensure seamless integration of solutions
- Prepare regular performance reports for clients, highlighting key metrics and ROI
- Analyze account performance and identify areas for improvement
Required Qualifications:
- Bachelor's degree in Business Administration, Marketing or related field
- At least 2 years of experience in account management, sales, or a related role within IT field
- Proficiency in English language, and knowledge of any foreign language is an advantage
- Exceptional communication, negotiation, and presentation skills
- Familiarity with CRM tools and project management software
- Customer serviced and goal oriented person
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