Overview

Responsibilities:

  • Organize and maintain files and databases in a confidential manner
  • Manage communication including emails and phone calls
  • Write and edit documents from letters to reports and instructional documents
  • Answering customer questions, providing information, taking and processing orders and addressing complaints
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Required Qualifications:

  • Decision-making: Administrative Assistants have to make independent decisions on a daily basis, addressing the best way to handle specific tasks.
  • Communications and collaboration: An Administrative Assistant must collaborate with other administrators and support personnel, management and clients on a regular basis.
  • Writing: Spelling, punctuation, sentence structure and writing are essential to an Administrative Assistant, who must be proficient in a variety of styles, from creative to professional to technical and more.