Affiliate Support Service Specialist

- To conduct comprehensive training sessions for staff members on how to effectively use the affiliate system, which can include live webinars, pre-recorded videos, step-by-step guides, and FAQs
- Customize landing pages for clients to ensure they convey their brand message effectively and stand out from competitors
- Support the creation of effective affiliate links and media assets
- Provide timely support and assistance to clients through multiple channels
- Conduct market research to help the partner with commission plan creation and other relevant needs
- Configure the system to clients' unique needs, including regional and language-specific settings
- Work with clients to develop commission plans that align with market trends and incentivize affiliates to drive more conversions
- Provide timely support and assistance to clients through multiple channels
- Assist clients in setting up contribution costs to manage budgets and ensure maximum ROI
- Assist clients in creating effective affiliate links and media assets, such as banners and ads, to drive traffic and boost conversions

- Bachelor's degree in marketing, communications, or a related field
- 1-2 years of experience in affiliate marketing, digital marketing, or a related field
- Experience with affiliate marketing software and tools, including but not limited to tracking links, creatives, and reporting
- Strong understanding of performance marketing, conversion tracking, and online customer acquisition
- Excellent communication, interpersonal, and project management skills
- Ability to work independently and take ownership of projects
- Excellent knowledge of English