Overview

Adjarabet.com the leading brand in the online gambling system is pleased to announce a vacancy for the position of Call Center Operator
– Working hours: Sliding Shifts (There is also night shift)

Responsibilities:


- Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
- Provide customers with the data regarding new and existing services/campaigns
- Register Customer problems and requests correctly and accurately
- Verify any kind of information related to subscribers
- Follow high security level of customer data confidentiality
- Follow company standards in customer service
- Proper knowledge of Company products/ services/promotions/standards

Required Qualifications:


- Fluent in Armenian, Russian, English both spoken and writing skills
- Excellent Communication Skills
- Multitasking skills
- Stress tolerance
- Adaptive to changes
- Quick learner