Overview

Concern-Dialog is looking for a candidate to fill the position of Call Center Operator.

Responsibilities:

- Make and receive calls and negotiate with debtors;
- Introduce the debtor full information about his/ her debt;
- Perform other necessary duties related to debt collection issues.

Required Qualifications:

- Higher education, preferably in Law;
- Negotiation skills;
- Computer literacy and knowledge of modern technologies;
- High sense of responsibility and honesty; punctuality; ability to keep confidential information;
- Ability to work under pressure with tight deadlines;
- Ability to work within a team;
- Ability to communicate with customers;
- Work experience in the relevant field will be a plus.