Overview

Responsibilities:

** Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media

** Provide customers with the data regarding new and existing services/campaigns

** Register Customer problems and requests correctly and accurately

** Verify any kind of information related to subscribers

** Follow high security level of customer data confidentiality

** Follow company standards in customer service

** Proper knowledge of Company products/ services/promotions/standards.

Required Qualifications:

** Fluent in Armenian, Russian, English both spoken and writing skills

** Excellent Communication Skills

** Multitasking skills

** Stress tolerance

** Adaptive to changes

** Quick learner.