** Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
** Provide customers with the data regarding new and existing services/campaigns
** Register Customer problems and requests correctly and accurately
** Verify any kind of information related to subscribers
** Follow high security level of customer data confidentiality
** Follow company standards in customer service
** Proper knowledge of Company products/ services/promotions/standards.
** Fluent in Armenian, Russian, English both spoken and writing skills
** Excellent Communication Skills
** Multitasking skills
** Stress tolerance
** Adaptive to changes
** Quick learner.