Overview

Adjarabet.am the leading brand in the online gambling system is pleased to announce a vacancy for the position of Call Center Operator
Working hours: Sliding Shifts (There is also night shift)

Responsibilities:

  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
  • Provide customers with the data regarding new and existing services/campaigns
  • Register Customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  •  Follow high-security level of customer data confidentiality
  •  Follow company standards in customer service
  • Proper knowledge of Company products/ services/promotions/standards.

Required Qualifications:

  •  Fluent in Armenian, Russian, English both spoken and writing skills
  • Excellent Communication Skills
  • Multitasking skills
  •  Stress tolerance
  • Adaptive to changes
  •  Quick learner.