Overview

Responsibilities:

  • Verify and process all documents received and ensure that compliance procedures are being adhered to
  • Assist clients in sending correct documents to achieve customer satisfaction as well as Company growth
  • Process of all new documents, including Individual, Corporate, IB, etc.
  • Complete compliance checks for new accounts
  • Respond to any emails regarding account opening
  • Follow up on pending accounts for outstanding documents, calls and emails
  • Liaise with other departments/ offices to ensure they are up-to-date with account opening procedures and documents required
  • Fill account documents;
  • Update records of accounts daily;
  • Complete weekly/ monthly reports for account opening.

Required Qualifications:

  • Fluency in Chinese and English, both written and spoken;
  • Knowledge of any other foreign language will be an advantage;
  • Relevant experience in working with document flow will be considered as an advantage;
  • University degree;
  • Computer literacy: very good knowledge of MS Excel and MS Word;
  • Excellent communication and monitoring skills;
  • Ability to work in a high-pressure environment and meet strict deadlines;
  • Attention to details.