Overview

Responsibilities:

  • Provide consultation to clients and duly present any service offered by the Bank

  • Make transactions

  • Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy

  • Process bank, deposit and card accounts opening, provide issued plastic cards

  • Track client account turnover, offer (sell) new banking services

  • Act as intermediary in “client-Bank subdivisions” relations

  • Prepare and provide account statements, confirmations and handouts to clients

  • To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services

  • Report to line manager 

Required Qualifications:

  • University degree. Specialization in accounting, finance, economy is desireable.

  • At least 1 year of work experience (from which at least 6 months in customer service

  • Good knowledge of basic banking and accounting principles

  • General understanding of  banking and civil legislation,

  • Good knowledge of  Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable

  • Excellent  knowledge of Armenian, Russian and English

  • Excellent communication skills and polite manners

  • Detail oriented and alert

  • Excellent teamwork skills

  • Ability to quickly navigate and make decisions in conflict situations

About Ameriabank CJSC

Ameriabank is a corporate bank with integrated investment-banking and a limited number of retail banking services. The united team of Ameriabank and Ameria Group Companies provides individual financial-banking solutions. We carve out paths for improveme