Client Manager, Hrazdan branch

Provide consultation to clients and duly present any service offered by the Bank

Make transactions

Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy

Process bank, deposit and card accounts opening, provide issued plastic cards

Track client account turnover, offer (sell) new banking services

Act as intermediary in “client-Bank subdivisions” relations

Prepare and provide account statements, confirmations and handouts to clients

To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services

Report to line manager 

University degree. Specialization in accounting, finance, economy is desireable.

At least 2 years of work experience (from which at least 6 months in customer service)

Good knowledge of basic banking and accounting principles

General understanding of  banking and civil legislation,

Good knowledge of  Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable

Excellent  knowledge of Armenian, Russian and English

Excellent communication skills and polite manners

Detail oriented and alert

Excellent teamwork skills

Ability to quickly navigate and make decisions in conflict situations