Overview

Responsibilities:

  • Works under the guidance and support of the Cloud Architect

  • Experience with Cloud environment implementations (Azure-AD, AWS).

  • Managing Microsoft Azure/365 Identity and Security

  • Managing Microsoft Azure/365 Services including SaaS, PaaS, IaaS, and Networking Solutions

  • Managing MDM using Microsoft Endpoint Manager or other MDM tools.

  • Monitors and analyzes the capabilities, security, and performance of the systems

  • Ability to configure, monitor and maintain Windows servers within a Microsoft Azure cloud environment

  • Maintain cloud servers, including security configurations, patching, and troubleshooting.

  • Provide end-user support via remote service tools

Required Qualifications:

1-3 years or more of IT experience in a support role.

Excellent knowledge of English, excellent communication and problem-solving skills,

Patience when handling tough cases, ability to switch tasks frequently.

Help desk experience and ability to provide technical and end-user support

Experience administering O365, Exchange, Azure Active Directory and SharePoint environment

Solid network troubleshooting skills- TCP/IP concepts and LAN/WAN /DHCP & DNS

Knowledge in all supported Microsoft Operating Systems (Windows 7,8, 8.1 and 10, Server 2008-2016) and Office products.

Experience with Windows Active Directory (User and Group Creation & Administration, GPOs.)

Functional knowledge of Microsoft Exchange on-premise and cloud.

Microsoft certifications a significant advantage.

Experience with G-Suite, OKTA platform, VMware Workspace ONE will be considered a huge plus.

 

To be noted: The work will be in night shift and can be covered from home.