Works under the guidance and support of the Cloud Architect
Experience with Cloud environment implementations (Azure-AD, AWS).
Managing Microsoft Azure/365 Identity and Security
Managing Microsoft Azure/365 Services including SaaS, PaaS, IaaS, and Networking Solutions
Managing MDM using Microsoft Endpoint Manager or other MDM tools.
Monitors and analyzes the capabilities, security, and performance of the systems
Ability to configure, monitor and maintain Windows servers within a Microsoft Azure cloud environment
Maintain cloud servers, including security configurations, patching, and troubleshooting.
Provide end-user support via remote service tools
1-3 years or more of IT experience in a support role.
Excellent knowledge of English, excellent communication and problem-solving skills,
Patience when handling tough cases, ability to switch tasks frequently.
Help desk experience and ability to provide technical and end-user support
Experience administering O365, Exchange, Azure Active Directory and SharePoint environment
Solid network troubleshooting skills- TCP/IP concepts and LAN/WAN /DHCP & DNS
Knowledge in all supported Microsoft Operating Systems (Windows 7,8, 8.1 and 10, Server 2008-2016) and Office products.
Experience with Windows Active Directory (User and Group Creation & Administration, GPOs.)
Functional knowledge of Microsoft Exchange on-premise and cloud.
Microsoft certifications a significant advantage.
Experience with G-Suite, OKTA platform, VMware Workspace ONE will be considered a huge plus.
To be noted: The work will be in night shift and can be covered from home.