Do you love online games, or are you interested in sports events? Don’t you mind to find ways to manage complicated conversations effectively? Then join our customer support team. Become a master of customer service, gain knowledge, share your skills with the team members, discover new possibilities with us !
The job is shift based and includes all morning, evening and night shifts obligatory.
2 weeks intense dedicated training to set you up for success
Fun, high-energy work environment
Continuous mentoring and development
-Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
-Support to the company bet shop employees via incoming calls only
-Handle incoming calls related to the company and transfer to corresponding departments, if needed
-We need a candidate that is:
-A natural communicator
-Confident and can-do, with a natural ability to deliver an excellent customer service
-Proficient in Armenian, with good knowledge of Russian and English languages (written and verbal)
-With good knowledge of MS Office (Word, Excel) will be an asset
-Able to work under pressure
-Willingness to work on 24/7 shifts