Overview

Do you love online games, or are you interested in sports events? Don’t you mind to find ways to manage complicated conversations effectively? Then join our customer support team. Become a master of customer service, gain knowledge, share your skills with the team members, discover new possibilities with us !

The job is shift based and includes all morning, evening and night shifts obligatory.

We offer:

2 weeks intense dedicated training to set you up for success

Fun, high-energy work environment

Continuous mentoring and development

Referral bonuses

Responsibilities:

-Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
-Support to the company bet shop employees via incoming calls only
-Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required Qualifications:

-We need a candidate that is:
-A natural communicator
-Confident and can-do, with a natural ability to deliver an excellent customer service
-Proficient in Armenian, with good knowledge of Russian and English languages (written and verbal)
-With good knowledge of MS Office (Word, Excel) will be an asset
-Responsible
-Able to work under pressure
-Willingness to work on 24/7 shifts