Overview

VBET is an award-winning sports betting and gaming operator with 19 years of experience in the industry. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET’s mission is to give our customers the best betting and gaming experience in a safe and secure environment.
We are looking for a CRM Communication specialist!!!
Enter the Game and join our team to make your adventure begin!!!
About the Role
The CRM Communication Specialist is responsible for engaging with key customers by building and preserving trusting relationships. The specialist will constantly identify opportunities to grow the customer base and build positive relationships with new clients. He/she also should be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction
Role Benefits
– Competitive experience-based salary
– Performance bonus
– Coverage for the employee and family health insurance
– Upskilling and reskilling trainings
– Social events, corporate parties
– 4 day offs in a year
– Transportation
About the Team
CRM department is a team of active and result driven individuals, who take care of the customer base and build positive relationships with new clients. Our growing team welcomes creative mindset to develop the Company’s success.
Please notice that we have moved to Caucasus Complex.

Responsibilities:


- Create effective communication strategies for our company
- Coordinate external communications flow
- Build long-term relationships with customers
- Collaborate with the marketing team
- Templates creation, targeted segment creation, communication campaign execution
- Templates testing in web and mobile versions
- Follow up and resolve the Communication tasks on JIRA board
- Make Jira board updates on tasks' status on daily bases
- Follow up and update all the global changes in templates (logo, link, text)
- Check and compare provided materials, links, translations with one another and with the already existing information in the web page
- Keep customers updated on the latest products in order to increase sales

Required Qualifications:


- Proficiency in Armenianm, English and Russian, knowledge of other languages will be an advantage
- Detailed oriented
- Excellent interpersonal and communication skills, to communicate with team members, external data providers,and management
- Ability to work independently and as part of a team