Customer Due Diligence, Specialist

- Act as the authorized person of the Retail Banking Department and participate in the process of establishing business relations with and further servicing of the clients under high risk category and/or non-resident clients within the scope of the authorities and limits defined for the given position
- Perform customer and transaction data analysis and assessment
- Submit reports to the Head of Retail Business Support and Operations Division and Retail Banking Director according to the defined frequency
- Where there are suspicions criteria or details about the transaction, acting as the authorized person of the Retail Banking Department, provide opinion/recommendations about the transactions executed within the scope of business relations with clients to the authorized bodies and persons specified in the respective legal regulation
- Collect information about high risk category and/or non-resident clients from public sources and compare it with the information provided by the client and available in the client’s file
- Provide the list of main issues raised by the front-desk employees for including them into the agenda of educational trainings held by the Financial Monitoring Service
- Perform other duties defined under internal regulations of the Bank
- Perform other tasks assigned by the Head of Department and/or Division

- University degree in finance, economics or accounting
- At least 2 years of work experience in the relevant domain including 1 years in customer service sector
- Knowledge of bank accounting fundamentals, banking legislation and prudential standards
- Strong critical thinking and ability to analyze financial data
- Team player
- Smart decision-making and problem-solving skills
- Strong negotiation and representation skills
- Proficiency in banking and accounting software
- Good knowledge of MS Office and knowledge of AS-Bank software
- Excellent command of Armenian, good command of Russian and English