Overview

DPD in Armenia (“Evrazes Express” LLC) is looking for a skilled, enthusiastic and competent specialist for the position of Customer Service Agent who will represent front line of the company.

Responsibilities:


- Provide qualified customer service (communicate with customers directly, via phone calls and e-mail)
- Ensure timely and comprehensive solutions to customer's requests
- Create new relationships with potential partners
- Introduce and sell the Company`s products

Required Qualifications:


- Excellent communication and presentation skills
- Fluency in English, Russian and Armenian (both in verbal and written form)
- Attention to details, sense of responsibility and teamwork skills
- Ability to work in different situations, set priorities and be a quick decision maker
- Good skills of office equipment operation
- Good knowledges of MS Office applications