Overview

Are you GAME to JUMP INTO MAGENTA and be our new Customer Support Agent- Chinese Language?
SoftConstruct is on a search for a new player to join our team.
Do you like to learn hard, work hard and play hard?
Is magenta your favorite color?
If you answered “Yes” to at least two of these questions then we might be a great fit for you.
Good luck! The game is on!
Mixed shifts

Responsibilities:


- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets

Required Qualifications:


- Proficient user of Chinese language both spoken and written
- Knowledge of English or Armenian language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus