- Deliver customer service through online and phone support.
- Provide solutions to customers with the help of supervisors from different departments.
- Provide detailed information about websites, procedures, payments and requests.
- Translate database information about registered bets.
- Excellent knowledge of Chinese and Armenian, both spoken and written;
- Excellent listening and communication skills;
- Customer service skills;
- Ability to work under strict deadlines and pressure;
- Ability to work as a part of a team;
- Ability to be patient and understanding;
- Experience in the field is a plus.