Overview

Responsibilities:

 

  • Deliver customer service through online and phone support.
  • Provide solutions to customers with the help of supervisors from different departments. 
  • Provide detailed information about websites, procedures, payments and requests.
  • Translate database information about registered bets. 

 

Required Qualifications:

  • Excellent knowledge of Chinese and Armenian, both spoken and written;
  • Excellent listening and communication skills;
  • Customer service skills;
  • Ability to work under strict deadlines and pressure; 
  • Ability to work as a part of a team;
  • Ability to be patient and understanding; 
  • Experience in the field is a plus.