Overview

Are you GAME to JUMP INTO MAGENTA and be our new Customer Support Agent – French language?
SoftConstruct is on a search for a new player to join our team.
Do you like to learn hard, work hard and play hard?
Strong customer service and communication skills
Ability to work by shifts (day , evening , night) and weekends
If you answered “Yes” to at least two of these questions then we might be a great fit for you.
mixed shifts

Responsibilities:


- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets

Required Qualifications:


- Excellent knowledge of French and English both spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in flexible and mixed shift