SoftConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of French and English any other second foreign language to join our Customer Service team.
This is a full time position with mixed shifts working schedule.
-Deliver customer service through online and phone support
-Provide solutions to customers with the help of supervisors from different departments
-Provide detailed information about websites, procedures, payments and requests
-Translate database information about registered bets
-Excellent knowledge of French spoken and written
-Excellent knowledge of any other foreign language is a must
-Excellent listening and communication skills
-Customer service skills
-Ability to work under strict deadlines and pressure
-Ability to work as a part of a team
-Ability to be patient and understanding
-Experience in the field is a plus