Overview

Golden SB Tech is an IT company providing costumer support,design,marketing and programming services for other web sites
Salary: From 215000 AMD Net
The Company also needs Night shifts and working schedule is flexible

Responsibilities:


- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications, and requests
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support

Required Qualifications:


- Fluent Farsi language,knowledge of English language is a plus
- High school diploma, general education degree, or equivalent
- Ability to stay calm when customers are stressed or upset
- Comfortable using computers
- Experience working with customer support is a plus