Overview

Digitain LLC is seeking for specialists/agents to join its Customer Support team.

The job is shift based and includes morning, evening and night shifts.

Responsibilities:

-Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
-Support to the company bet shop employees via incoming calls only
-Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required Qualifications:

A natural communicator
Confident and can-do, with a natural ability to deliver an excellent customer service
Proficient in Armenian, with good knowledge of Russian and English languages (written and verbal)
With good knowledge of MS Office (Word, Excel) will be an asset
Responsible
Able to work under pressure
Willingness to work on 24/7 shifts