Overview

Minotel Barsam Suites is looking for an experienced and enthusiastic person for the position of Night Shift Receptionist.

Responsibilities:


- Carry out all operations concerning guest arrival and departure in compliance with internal procedures
- Inform guests about the formalities, any special conditions relating to their stay and the services available
- Ensure that all guest documentation is up-to-date and available
- Develop high quality relationships with guests, from the moment they arrive and throughout their stay in order to foster loyalty
- Handles any guest complaints and provides a rapid solution
- Pass the information to other departments as necessary and to the other members of the department
- Perform working responsibilities according to the approved shift schedule
- Prepare and present accounting and other reports

Required Qualifications:


- Work experience as a Receptionist is a plus
- Problem-solving and communication skills
- Fluency in English, Armenian, and Russian
- Excellent MS Office knowledge
- Excellent teamwork skills
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication skills