Overview
“ASBC” LLC is looking for a E-Commerce Specialist.
Responsibilities:
- Processing incoming calls, inquiries, e-mails, chats of the online store
- Consulting (including technical) clients on products
- Market analysis
- Management of products on the website
- Work with the website developers
- Consulting clients on service issues
- Preparation of goods for delivery, filling out accompanying documents
- Work in the 1C program
- Reporting in CRM
- Performing other relevant tasks assigned by the management
Required Qualifications:
- Higher education in Economics, Management or other relevant field
- Relevant customer care work experience of 2 years, preferrably in a call centre
- SMM skills (preferred)
- Excellent communication skills
- Working knowledge of Armenian, Russian and English
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