Overview
The Executive General Manager of the Pharmacy Chain, in cooperation with territorial managers and administrative staff, is responsible for providing an overall strategic direction for the organization.
He/She:
- Maintains appropriate working relationships with pharmacy managers across the chain to design operating systems and implement financial controls consistent with organizational policies, procedures, and compliance guidelines
- Serves as a primary contact for pharmaceutical sales representatives and distributors and ensures inventory data maintenance across the chain
- Allocates and assigns staff, in cooperation with the HR department, to meet departmental and organizational service needs
- Directs and oversees the chain pharmacy financials (budgeting, benchmarking, purchasing) and ensures sales targets are met
- Oversees, reviews, analyses, and recommends enhancements to programs and processes to increase the efficiency and effectiveness of pharmaceutical supply chain management
- Works collaboratively with the pharmacy management teams to ensure the highest level of customer service, constantly looking for innovative ways to enhance service
- Higher education in the Life Sciences field. An advanced degree in business or management would be considered an asset
- A minimum of five years of experience in managing pharmacies
- Demonstrated critical thinking and problem-solving skills
- Extensive knowledge of supervisory principles and techniques
- Updated working knowledge of pharmaceutical policies and procedures in Armenia
- Ability to manage multiple projects simultaneously and establish priorities
- Strong interpersonal and advanced communication skills
- Native fluency in Armenian and Russian. Advanced working proficiency in English
- Advanced computer skills