Overview

North Avenue Hotel Yerevan is looking for a positive and energetic individual with corresponding hard and soft skills for the position of Front Desk Agent.
Assets:
– Staff lunch
– Uniform
– Loyalty Program

Responsibilities:


- Welcome guests, check them in and out, distribute room keys and explain the hotel’s rules
- Take payments from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Manage online, phone and in-person room reservations
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs

Required Qualifications:


- Ability to work night shifts
- English and Russian language knowledge
- Ability to work full-time
- Education: At least a bachelor's degree
- Experience: Working experience in the hospitality industry is a plus