Front Desk Agent

- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed

- 1 year experience working in a hotel receptionist or guest services role
- Proficient in Triosoft and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English and Russian
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance