Overview

“Ameriabank CJSC” is looking for a “Head of IT Monitoring Division”.

Responsibilities:


- Ensure quality system monitoring by leading a team of professionals through mentoring, guidance and support
- Develop an IT monitoring strategy
- Collaborate with multifunctional teams to define monitoring requirements, set KPIs and implement IT monitoring solutions aligned with business objectives
- Identify emerging issues, analyze and recommend measures to mitigate risks and improve system resilience
- Continuously assess and optimize the toolkit to improve the efficiency of the IT monitoring process
- Keep track of industry developments, best practices, developing IT monitoring functions

Required Qualifications:


- University degree in computer science
- At least 5 years of work experience in IT sector
- At least 2 years of work experience in IT monitoring
- Experience in addressing software and hardware problems
- Knowledge of Windows Server 2012 and more recent versions
- Knowledge of Zabbix monitoring software
- Knowledge of Jira (Confluence, Kanban) will be a plus
- Knowledge of IT monitoring functions and methodologies
- Leadership and team building skills, ability to motivate and inspire the team
- Fluency in Armenian and Russian; good knowledge of English
- Ability to work under pressure with attention to detail and quick response to changing circumstances
- Ability to make decisions quickly and autonomously
- Commitment to work and sense of responsibility

About Ameriabank CJSC

Ameriabank is a corporate bank with integrated investment-banking and a limited number of retail banking services. The united team of Ameriabank and Ameria Group Companies provides individual financial-banking solutions. We carve out paths for improveme