Overview
Responsibilities:
- Deliver Payments Department Strategy
- Manage and motivate staff, create a positive, productive environment for the team
- Responsible for fulfillment of Departments KPIs
- Responsible for Project Roadmap
- Setting goals & priorities for employees
- Negotiate with Vendors
- Ensuring that payment operations design and execution is being performed meeting business and customer requirements
- Setting – up new and optimizing existing procedures
- Monitor payment processes’ performance and detail analysis of incidents
- Managing the reconciliation process with vendors and balance/bank accounts management (netting procedure)
- Monitoring the high performance of payment channels through SLAs
- Ensuring continuity of business processes
- UX Tracking and its constant improvement
- Operational Risk Management
Required Qualifications:
- 3+ years of experience in payments or processing role
- Direct experience maximizing payments conversion in a high volume and in reducing fraud-related costs and.
- Leadership and people management skills with demonstrable ability to grow and guide teams
- Product passion and innovation drive
- Experience in business development activities
- Strong analytical skills
- Senior-level industry relationships
- Fluency in Armenian and English, Russian (Preferable)
