Destination Armenia is looking for a Incoming Tour Manager.
Help clients identify their ideal travel package based on their needs, budgets and preferences
Study and assimilate all information regarding travel destinations
Liaise with travel partners, including airlines and hotels, restaurants to manage bookings
Provide end-to-end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
Attend travel seminars and conferences; take part in familiarization visits to new destinations
Implement alternative and innovative ideas for achieving new business
Organize incentives, bonus schemes and competitions
Handle travel issues, conflicts, complaints, cancelations and refunds.
Working experience as an Incoming Tour Manager
Proficiency in English and Russian /knowledge of additional language is an advantage/
Strong sales and interpersonal skills
Excellent verbal and written communications skills
Ability to negotiate effectively
Strong problem-solving skills
Detail-oriented and highly organized
Candidates with personal travel experience will be preferred