Overview

Destination Armenia is looking for a Incoming Tour Manager.

Responsibilities:

Help clients identify their ideal travel package based on their needs, budgets and preferences

Study and assimilate all information regarding travel destinations

Liaise with travel partners, including airlines and hotels, restaurants to manage bookings

Provide end-to-end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.

Attend travel seminars and conferences; take part in familiarization visits to new destinations

Implement alternative and innovative ideas for achieving new business

Organize incentives, bonus schemes and competitions

Handle travel issues, conflicts, complaints, cancelations and refunds.

Required Qualifications:

Working experience as an Incoming Tour Manager

Proficiency in English and Russian /knowledge of additional language is an advantage/

Strong sales and interpersonal skills

Excellent verbal and written communications skills

Ability to negotiate effectively

Strong problem-solving skills

Detail-oriented and highly organized

Candidates with personal travel experience will be preferred