Overview

Responsibilities:

End user support by answering calls, documenting incidents and requests for service, managing user accounts, and assisting user with answering questions, network cabling and physical connections.

Required Qualifications:


- 2 years’ experience in technical support and system administrating.
- Knowledge of English, Russian is a plus
- Excellent communication and organizational skills
- Ability to communicate well with operation and technology
- Ability to work on multiple tasks
- Experience with Help Desk / Desktop duties
- High knowledge and skills in Microsoft products and computer hardware
- Skills in design, installation of computer networks
- Knowledge of Unix, Linux is a plus