Overview

Responsibilities:

End user support by answering calls, documenting incidents and requests for service, managing user accounts, and assisting user with answering questions, network cabling and physical connections.

Required Qualifications:

  • 2 years’ experience in technical support and system administrating.
  • Knowledge of English, Russian is a plus
  • Excellent communication and organizational skills
  • Ability to communicate well with operation and technology
  • Ability to work on multiple tasks
  • Experience with Help Desk / Desktop duties
  • High knowledge and skills in Microsoft products and computer hardware
  • Skills in design, installation of computer networks
  • Knowledge of Unix, Linux is a plus