• JIRA and Confluence administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.
  • Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
  • Install, manage and administer Jira add-ons, plugins, and extensions.
  • Create, maintain and support dashboards and advanced filters for end users reporting capabilities.
  • Establish and execute data stewardship and best practices.
  • Provide User Management and grant user permissions in accordance with role given by the company.
  • Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation

Required Qualifications:

  • Master’s or bachelor's degree in business administration
  • Experience as a JIRA Administrator in the past where one has customized JIRA projects with various schemas
  • Excellent spoken and written skills in English
  • Excellent communication and negotiation skills
  • Time management and planning skills