Overview

Join us in creating the most personalized cloud communication solutions worldwide together!
Why Dexatel: Dexatel provides an omnichannel messaging platform, powering enterprise-level business communications. We work with Google, Tik Tok, Vodafone, Viber, SAP, and other global brands. Founded in Estonia we had significant growth featuring in Financial Times as one of the fastest-growing companies in Europe, two years in a row.
Our mission is to provide a personalized and individual experience to every customer. We are looking for highly motivated entry level Business Analysts to join our growing Business Analysis team.
About the role: The specialist in this role will be responsible for the processes and product analysis and risk assessment. The main goal is to understand the fields of improvement through analysis and reveal what risks can arise.
Dexatel is now one of the leading omnichannel solutions providers in the Cloud Communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes names such as Tik Tok, Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.
We see success in our business not only by displaying high-quality standards and professional development but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company. We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality and non-discrimination. Our Company provides everyone with the opportunity for self-development and progress without limitations.

Responsibilities:


- Analyze data to identify patterns and trends that can inform process improvement and business decisions
- Analyze the quality of the products through conversion rates and understand the optimization opportunities and fields
- Assist senior members of the team with projects, conducting research, and compiling data as needed
- Analyze the traffic data, in particular the routes and ways of improvement on an ongoing basis
- Communicate with heads of divisions, managers and other involved stakeholders to gather information about their needs and preferences
- Conduct aggregation of the information from different sources about industry trends and competitor activity in order to identify opportunities for improvement and make optimization offers accordingly
- Conduct market research to determine which type of products or services are likely to be profitable in different markets
- Create reports based on data analysis results to present findings to managers
- Recommend changes to existing business practices based on analysis of data

Required Qualifications:


- 1+ year of experience in Business Analysis or other relevant role
- Advance analytical skills in MS Excel and similar tools
- Excellent Communication Skills in English and Russian(Written & Verbal)
- Outstanding analytical mindset and attention to detail
- Great organizational, task
- and time-management skills
- Initiativeness and critical thinking
- Willingness to learn and develop new skills
- Willingness to work in a dynamically growing team and culture