Overview

Responsibilities:

  • Manage all types of correspondence including inbound / outbound calls, email, live chat and web customer service queries. The team is there to maximize and generate new ideas and opportunities through interaction with our customers via all digital channels.
  • Perform translation by adapting the texts to the technical, cultural and linguistic requirements of the target audience /from English/Russian into Malay
  • Promote company products and services to the clients.

Required Qualifications:

  •  Higher education in linguistics, philology, economics, business administration/management or relevant field;
  •  Excellent communication and writing skills in Malay
  •  Ability to multi-task and produce results within deadlines;
  •  High sense of working responsibility and self-management;
  •  Team working readiness and motivation to work productively on daily basis and excel in your work.