Overview

Evocabank is looking for an Online Customer Service Specialist (Night shift) to join its team.

Responsibilities:

- Proceed customer applications submitted through online systems;
- Implement transactions by fast money transfer systems;
- Implement other online services provided by the Bank;
- Reply to messages sent by clients via online systems;
- In case of any problems with the online systems contact the customer and quickly fix the issues;
- In case of suspicious transactions or rejected ones, contact the customer and provide details about the rejection.

Required Qualifications:

- University degree in Economics or Finance;
- At least 1 year of professional experience in the field;
- Excellent command of Armenian banking legislation;
- Good knowledge of MS Word, MS Excel as well as AS-Bank 4.0 software programs;
- International qualifications will be a strong plus;
- Negotiation and conflict management skills;
- Analytical mind.

About EvocaBank CJSC

Evocabank CJSC is a commercial bank in Armenia. For more information about the Company, please visit: www.prometeybank.am.