Overview
“SoftConstruct LLC” is looking for a “Partner Support Specialist (Night Shift)”.
Responsibilities:
- Deliver partner service through online support
- Provide solutions to partners with the help of supervisors from different departments
- Provide detailed information about procedures, payments and requests
- Possess the competencies to fix basic payment issues and/or advise accordingly
Required Qualifications:
- Excellent knowledge of English, both spoken and written
- Excellent Knowledge of Turkish
- Excellent listening and communication skills
- Partner service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in night shifts