In this role, the Project Manager is accountable and responsible for successfully managing projects. The Project Manager works with the client, team members and senior management to lead the project from its initiation to completion to make sure the project goals are met. Project Manager reports to the Program Director of the domain.
We believe in equal opportunities, always striving to recruit professionals with the qualities and skills required for each position and work at the highest levels of ethics and confidentiality in our candidate selection process.


1. Working with the client/beneficiaries
- Communicate with clients for establishing business rules and system requirements in the initial stages and throughout the project lifetime
- Travel abroad to conduct needs assessment and training for Synergy’s worldwide clients
- Work closely with the client to ensure the success of the project and customer satisfaction 2. Managing the project to achieve its goals
- Coordinate diverse and simultaneous activities in the scope of the project by using effective planning, organization and time management skills
- Create, manage and update project related documentation, including project management plan, project requirements documentation, system prototypes, project schedule, progress reports, etc. in accordance with Synergy PMO policies and procedures
- Prepare estimates and develop detailed project plans for all phases of the project
- Manage project costs, ensure that the cost control process is maintained in the scope of the project
- Manage project risks, communicate with management about possible risks and make mitigation plans
- Manage the change within the project and control implementation of agreed changes
- Conduct trainings and users acceptance tests as defined by the project contract and prepare relevant documentation and reports
- Be the main point of contact and responsible for projects that are in Maintenance and Support phase to ensure successful implementation and delivery of contract terms 3. Managing the team
- Cooperate with the software development team leader to manage the team, motivate and support the team to achieve its goals. Make sure the team achieves the project goals in the planned timeframes
- Ensure that project functional and non-functional requirements have been properly documented and transferred to the Software Development Team for successful implementation, this includes creation of epics, user stories, tasks, etc.
- Work closely with qualified technical team consisting of Software Developers, Database Developers, System Analysts, QA Engineers, UI Designers, Technical Writers, etc. to manage successful implementation of the project
- Set priorities and define project success criteria for the team
- Evaluate team members, participate in face-to-face meetings to provide feedback
- Work with different departments and business units based on the project needs
- Promote a productive and collaborative environment

Required Qualifications:

- At least Bachelors degree in IT, Management or relevant field. Masters degree is desirable
- Strong IT and analytical background
- Min 3 years of hands-on experience with project management
- Valid PMP or other recognized Project Management certificate is a plus
- Experience in designing managing and delivering complex software solutions
- Ability to conduct feasibility studies and needs assessments in IT applications
- Ability to produce analytical reports, communicate with clients
- Expert knowledge of Project Management tools, such as MS Project, Atlassian products
- Experience in Agile methodologies and Project Management practices
- Knowledge of web technologies and databases is desirable
- Ability to work under pressure
- Advanced verbal and written communication skills in English. Knowledge of French and Arabic is highly desirable (depending on the project involved)

About Synergy International Systems Inc.

Synergy Armenia is a fast growing IT company specializing in monitoring and evaluation, aid coordination, court case management systems bolstering rule of law and judicial reform, public financial management, disaster relief and reconstruction, education