Overview

“”Stellar Hotels” LLC” is looking for a “Reservations Coordinator”.

Responsibilities:


- Handle all special reservations, answer incoming calls promptly, in an attentive and efficient manner
- Answer guest inquiries about hotel services and facilities
- Book room reservations in line with hotel standards. Upsell rooms when relevant
- Enter reservations into the PMS according to the standard operating procedures
- Communicate and work closely with the Sales Department
- Maintain availability calendar and communicate all relevant information to the operations staff
- Maintain accurate files and reports
- Be able to perform all duties of Front Desk and assist as needed
- Research new partners among travel agents corporate sector

Required Qualifications:


- University diploma or equivalent
- Experience in a hotel or a related field preferred
- Excellent knowledge of Russian & English languages