“ServiceTitan” is looking for a “Senior Product Intelligence Analyst”.


  • Work directly with business users to gather requirements, develop solutions, and provide insights using business intelligence platforms such as Tableau
  • Define metrics with key stakeholders and monitor impact of releases and product changes at an in depth level
  • Build insightful reports and visualizations to surface trends and actionable insights to internal business users
  • Inform business and teams of user activity on our platform, establish metrics to identify customer pain points 
  • Build strong relationships within product and support functions to understand the business needs
  • Ensures adequate instrumentation and metrics in place to respond to fundamental business questions on our product and its usage
  • Proactively interact with stakeholders to continuously improve and maintain analytics infrastructure and help continuously inform business decisions

Required Qualifications:

  • Bachelor degree in a business or quantitative field
  • 5+ years of experience as a business analyst 
  • Tableau and/or powerBI (tableau strongly preferred)
  • SQL knowledge and previous experience with data warehouses (redshift, azure data warehouse, snowflake …)
  • Strong knowledge of Microsoft Excel including pivot tables
  • Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail 
  • Comfortable with tight deadlines in a high-growth environment
  • Excellent written, verbal and presentation skills are required