Senior Receptionist

- Oversee and manage all hotel departments' activities
- Accept reservations and all forms of payment (cash and non-cash)
- Respond quickly to guest complaints and resolve any current issues
- Inform guests about the hotel's policies and services
- Manage the check-in/check-out process, greet and depart guests, and register documents
- Manage relationships with partners

- At least 1 year of experience in this field
- Good knowledge of the English and Russian languages
- Superior managerial abilities
- Excellent communication skills
- Required candidate level: Mid level