Overview

Digitain LLC is looking for a Site Reliability Engineer Team Lead.

Responsibilities:
  • Transform the existing monitoring team into an effective SRE team, emphasizing the identification and resolution of application bottlenecks.
  • Lead, mentor, and guide the team, setting clear objectives, standards, and cultivating a culture of continuous improvement.
  • Work closely with the DevOps team to align strategies, tools, and processes for optimal efficiency, reliability, and performance.
  • Partner with development teams to design systems that are scalable, reliable, efficient, and capable of pinpointing application bottlenecks.
  • Develop and maintain tools for system health monitoring, disaster recovery, performance tuning, and bottleneck analysis.
  • Implement and manage comprehensive monitoring and tracing strategies using tools like Prometheus, Grafana, ELK Stack, Datadog, AppDynamics (for APM), Zabbix, and Jaeger.
  • Oversee the integration and optimization of CDN technologies, particularly Cloudflare, to enhance content delivery and web performance.
  • Lead incident management processes, conduct in-depth post-mortem analyses, and focus on identifying and resolving application bottlenecks.
  • Define, track, and report on SRE team metrics, service level objectives (SLOs), service level indicators (SLIs), and application performance metrics.
  • Manage on-call and shift rotations, ensuring timely resolution of production issues and application bottlenecks.
  • Promote best practices in reliability engineering, CDN management, tracing, and bottleneck analysis across the organization.
  • Participate in architecture reviews, focusing on scalability, stability, and the effective integration of CDN technologies, monitoring, and tracing tools, along with bottleneck analysis capabilities.
  • Oversee capacity planning, conduct system audits, and ensure comprehensive monitoring, tracing, and analysis of application performance and bottlenecks.
  • Stay abreast of industry trends and emerging technologies to foster innovation within the team.
Required Qualifications:
  • Bachelor's degree in computer science, Engineering, or a related field.
  • 5+ years of experience in site reliability engineering, systems administration, DevOps or related roles.
  • Proven experience in leading and managing technical teams, particularly in transitioning or building teams.
  • Expertise in Windows/Linux administration and scripting languages (e.g., Python, Bash).
  • Proficiency in cloud services (Azure, Oracle Cloud) and container orchestration tool (Kubernetes).
  • In-depth knowledge of infrastructure automation tools (Terraform, Ansible).
  • Solid understanding of network protocols and services (TCP/IP, HTTP, DNS).
  • Experience with a variety of monitoring tools (Prometheus, Grafana, ELK Stack, APM, Zabbix) and tracing tools like Jaeger.
  • Proven ability to identify and resolve application bottlenecks.
  • Knowledge and experience in managing CDN technologies, specifically Cloudflare.
  • Exceptional problem-solving, analytical, communication, and interpersonal skills.
  • Demonstrated ability to work collaboratively with DevOps and other technical teams.

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