Overview

“Synergy International Systems Inc.” is looking for a “Technical Writer”.

Responsibilities:

  • Work with internal teams to obtain an in-depth understanding of software and the documentation requirements
  • Learn complex concepts, and communicate the information in a way that is engaging and understood by users
  • Produce and maintain quality documentation, including: User Guides, How-to Guides, Training Manuals, etc.
  • Collect, organize and assimilate source information for user manuals, technical documents, and other types of documentation to be prepared and delivered by the team
  • Carry responsibility for writing, editing, and formatting technical documents
  • Develop graphical content (screenshots) and drawings that accurately describe elements of technical documents

 

Required Qualifications:

  • 2 years of experience with explaining technical data and information in simplistic language for end users of complex IT systems
  • Experience with collecting and converting data into a written narrative
  • Experience with Microsoft Office, Adobe Acrobat, and graphics tools (e.g. SnagIT)
  • Ability to be detail-oriented, flexible, proactive, adaptive to changing client priorities, and responsive to ad-hoc requests
  • Excellent oral and written communication skills, ability to meet tight deadlines
  • Proficiency in English, fluency in French is highly desirable

 

About Synergy International Systems Inc.

Synergy Armenia is a fast growing IT company specializing in monitoring and evaluation, aid coordination, court case management systems bolstering rule of law and judicial reform, public financial management, disaster relief and reconstruction, education