Tour Guide

- Describe points of interest around the premises to the guests and answer any questions, which requires learning a comprehensive history of each check point
- Distribute materials to the group at the beginning of the tour, which includes audio headsets and brochures
- Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
- Work with management to develop new activities and materials based on the information visitors have expressed interest in
- Maintain a positive, friendly demeanor at all times

- Excellent knowledge of English, Armenian and Russian languages
- Confident communication skills
- Excellent customer service skills
- Entertainment and story-telling skills
- Understanding of and ability to understand and handle cross-cultural specifics and differences
- Time management skills
- Crisis management skills