Waiter-Waitress (Concept Hotel)

YOUR TEAM 

You will be joining the SMART Operations team (by a Service provision contract) and will work under the leadership of COAF SMART Deputy Business & Operations manager.

YOU WILL PERFORM THE FOLLOWING FUNCTIONS 

• Meet the visitors, head them to the tables and introduce the menu
• Provide detailed information about the menu and help the guests to choose meals (If needed)
• Check the available dishes from the kitchen every day before starting the working day
• Take the orders, ensure timely and accurate delivery of the ordered meals 
• Make sure the order is correct before serving the guests and in case of any mistake, solve the issue immediately
• Keep the tables tidy and clean before the guests’ arrival, during the treatment and clean up the table after their departure
• Provide and take the bills
• Support the staff and be a real part of the team
• Work diligently and do the best to achieve the highest level in customer service

We are expecting more and require that: 

YOU SHOULD HAVE THE FOLLOWING SKILLS & QUALIFICATIONS

• Work experience in related field is a privilege
• Basic knowledge of English and Russian 
• Listening, quick reacting, problem solving and strong communication skills 
• Patient, smiling and gentle with a positive attitude
• Well informed about the menu, ability to present the dishes in a perfect way
• Well organized, flexible and multitasking
• Good team member
• Flexible to work by different shifts
• Well aware of the food and beverage-related sanitary-hygiene rules, as well as the health and personal hygiene rules