Overview

Professional skills
– Professional telephone manners
– English
– Ability to communicate by phone
– Advising clients by phone
– Phone negotiations
-Soft skills
– Ability to work independently
– Negotiation skills
– Written communication skills

Responsibilities:
  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Make records of data in various platforms
Required Qualifications:
  • Excellent knowledge of English
  • Work experience is a plus
  • Willingness to work in shifts
  • Excellent phone etiquette; both verbal and written
  • Ability to cooperate and deal with hard cases

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